Welcome to the Pet Rescue Community
Do you need help with your game? Ask the Community for help.
😺 Furry & purry right now in Pet Rescue Community!
🐾 Claim your milestone level badges:
Level 1000//Level 2000//Level 3000//Level 4000//Level 5000//Level 6000//Level 7000//Level 8000//
🐾 Claim your milestone level badges:
Level 1000//Level 2000//Level 3000//Level 4000//Level 5000//Level 6000//Level 7000//Level 8000//
Won't connect to face book on any of my king games on new iPhone 6
Kym_Curtis
Posts: 1 Newbie
in Support
since getting my new phone, neither Candy Crush Saga, CC Jelly, CC Soda nor Pet Rescue will connect to FB. I've tried all the options on the YouTube video, but none have worked. I just keep getting 'connection to Facebook failed. Please try connecting again later' or 'failed to connect to Facebook'. I've checked all of my settings and updates and everything is fine and up to date. HELP??!!!
Answers
-
Hi Kym. Welcome to King Care. I am sorry that you are having difficulties connecting your games to Facebook. Playing with friends is always more fun so let's try to fix this. :-)
Please could you try the following steps?
Delete the Facebook app and the game app on your device
Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data
-Turn off the device and wait about 30 seconds to clear the cache
-Turn on the device again and download the game(s) again from App Store (but not the Facebook app)
-Open Safari and log in to the correct Facebook account through the browser
-Open the game and reconnect it to Facebook
Let me know how you get on, have a sweet weekend!
