Won't connect to face book on any of my king games on new iPhone 6

Kym_Curtis

since getting my new phone, neither Candy Crush Saga, CC Jelly, CC Soda nor Pet Rescue will connect to FB. I've tried all the options on the YouTube video, but none have worked. I just keep getting 'connection to Facebook failed. Please try connecting again later' or 'failed to connect to Facebook'. I've checked all of my settings and updates and everything is fine and up to date. HELP??!!!

Cezdiamond

Hi Kym. Welcome to King Care. I am sorry that you are having difficulties connecting your games to Facebook. Playing with friends is always more fun so let's try to fix this. :-) 

Please could you try the following steps?

Delete the Facebook app and the game app on your device

Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

-Turn off the device and wait about 30 seconds to clear the cache

-Turn on the device again and download the game(s) again from App Store (but not the Facebook app)

-Open Safari and log in to the correct Facebook account through the browser

-Open the game and reconnect it to Facebook

Let me know how you get on, have a sweet weekend!