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pet rescue app wont open

go_ask_alicego_ask_alice Posts: 1
in Discussions & Support

I play on my Kindle Fire and am not connected to Facebook. After getting to almost level 750 my app won't open. It just goes to the Orange screen then closes.  I don't want to reinstall because I will lose my progress! Any suggestions? Can I retroactively connect my progress to Facebook so all is not lost?

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Answers

  • RandleRandle Posts: 1,977 Level 3

    Alice, did you connect to the Kingdom? That´s the orange symbol. It´s the best alternative they provide in case you don´t want to use Facebook, but you still want to be able to synchronize and keep your progress across platforms and devices.

    Normally it only requires an email, avatar, username and password. Does this ring a bell?

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