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I am not seeing what my other friends scores are and cannot reach new level because they say they are not getting my request for help....this has been going on for over a week and half...whats up
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Hi daisyq1!
Is this only when you play the weather events or in general?
I've seen a thread describing the missing friends on weather events: https://care.king.com/en/pet-rescue-saga/when-i-am-on-the-weather-alert-i-cannot-see-my-friends-scores
If the issue is on all levels and for roadblocks then try re-installing the app from Facebook.
Another option is to play Pet Rescue King.com - https://king.com/play/petrescue
I saw on another thread a step by step instruction on how to transfer your game progress to King.com:
1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)
2) Choose Account
3) Enter your password
4) Click on Synchronizing/ Connect to Facebook
5) Click on the two arrows to initiate the sync
You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website
Once done your progress is synchronized and you should now be able to play and progress without any issues.
Cheers :-)
