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Game progress
Jim_Barrios
Posts: 2
Level 1
in Support
Hi, I lost my game progress after trying to connect to Facebook. The game went back to the first level. Is there anyway to get back?
thanks, Jim
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Answers
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Hi Jim,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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Hi, I've tried everything but I don't see my user id. When I lost my game progress I wasn't logged onto facebook. I tried to sync it with my phone and they both logged onto Facebook. I had my phone logged onto Facebook but not my tablet where I played most of the game. I thought if i sync the two they would both be at the same place. It was the start of a new level in the upper 500s. I hope this helps.
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