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How do I load my previous levels on a new device, although few games have been played on new device?

Khosi_Nhleko
Khosi_Nhleko Posts: 2

Level 1

I purchased a new device, and transferred everything, but my son played a few games on pet rescue saga, and now I cannot retrieve my previous levels. Can you assist with this?

Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    How did you save your game on your old device? Have you tried to reconnect to your Facebook/Kingdom account?

  • Khosi_Nhleko
    Khosi_Nhleko Posts: 2

    Level 1

    I saved the game using my email address. The other games I have transferred just fine. no one had played any new games on them though.

  • KingsPinn
    KingsPinn Posts: 3,526

    If your son used your mobile then you will need to log out of Facebook/Kingdom, restart your device to clear the memory and then start it up and log in and connect as before. Try this. 

  • MissouriMimi
    MissouriMimi Posts: 1

    Level 1

    How do I sync my games on my devices

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