why do i have to refresh the game after i complete a level just started recently and i lose a life

ksmarlboroman28

after completing a level now i have to refresh to move on and i lose a life this has just started a couple of days ago from my laptop other games i play are working just fine

StuckInATree

Have you already gone through the recommend troubleshooting to see if that improves anything?

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out