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When is my issue going to be addressed

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Joyce_Williams
Joyce_Williams Posts: 1 Newbie
in Support

I play mostly offline. I updated without syncing to Facebook and lost over 200 levels.  I also have a screen shot of someone I passed as proof of progress

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi Joyce- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-) 

    Let's rescue some cute pets! 

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