Pet Rescue on Android shows black screen where the blocks are in each level

Pet99

After one of the updates that happened 3-4 months ago, I would go to play a level (didn't matter if online or not) where the blocks would be it would be black. It would change from time to to time if the everything but blocks were black or just the usual and standing way of the blocks are black. Not sure if this has something to do with my phone is definitely one of the older androids and the new updates aren't supported on my phone or if there is another bug. I waited for and update or two hoping the bug would be fixed but never was. All the while I tried finding where to ask for help on this issue. If anyone has any clue of why this happening, that would be great. Thank you. 

Cezdiamond

Hi Pet99- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your game showing only black block.

Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

Let me know how you get on :-) 

Pet99

Cezdiamond - I have a Samsung Galaxy S2. I see in the list it is now no longer a recommended phone for this game. I also know for a fact that I do have limited memory space. I assume that both of these reasons are the main problem to why my game isn't working?

I also have done the troubleshoot of uninstalling and reinstalling multiple times with no success. Through the app, I login with facebook while I am in wifi and continue playing in non wifi as well (which is a feature I particularly enjoyed since many games require wifi or data). 

Thank you for the help.