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In game purchase Pet Rescue Saga
Marc_Miller
Posts: 1
Level 1
in Support
I purchased 100 gold bars because I wanted to buy 5 additional moves. I only had 14 bars at the time. Purchase went through and my balance reflected 99 meaning the 15 had already been deducted. HOWEVER, i got no more moves and the screen came up awww you didn't rescue enough pets. This has happened in the past but I could never figure out who to contact.
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Answers
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Hi Marc,
I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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