Welcome to the Pet Rescue Community
Do you need help with your game? Ask the Community for help.
Hi!
Have you tried playing the game on King.com? You'll be able to receive help fast as there are many players on the site.
I saw on another thread a step by step instruction on how to sync your game progress to King.com:
1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)
2) Choose Account
3) Enter your password
4) Click on Synchronizing/ Connect to Facebook
5) Click on the two arrows to initiate the sync
You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website
Once done your progress is synchronized and you should now be able to send and receive help fast.
Cheers :-)