Pet rescue stops loading on my tablet

Brandy_Kuhn

I have not been able to get into pet rescue for almost 4 days now. I have it on my tablet and i played it everyday. What is going on. Please help so i can play it again.

Johnny_Ryall

Can you please let me know the make & model of your tablet. Can you also let me know what happens when you try to load the game?

Thank you

Johnny_Ryall

Hello Brandy,

Could you please complete the steps provided in the thread below and let me know if these resolve the issue.

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Kind regards,

Johnny

Brandy_Kuhn

This did not solve my problem.

Johnny_Ryall

Can you please let me know the make & model of your tablet. Can you also let me know what happens when you try to load the game?

Thank you

Brandy_Kuhn

2016 galaxy tab 3 SM-T110

Brandy_Kuhn

Hello Brandy,

Could you please complete the steps provided in the thread below and let me know if these resolve the issue.

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Kind regards,

Johnny

This did not work. My problem is with PET RESCUE not loading on my tablet anymore, not candy crush. I did all of this when it first started doin this 4 days ago.

Brandy_Kuhn

Can you please let me know the make & model of your tablet. Can you also let me know what happens when you try to load the game?

Thank you

Samsung galaxy tab 3 SM-T110. I tap the icon and it goes to the orange screen with "king" on it. Stays there for several seconds and than closes itself.