![](https://us.v-cdn.net/6030983/uploads/AIWIOOMB168W/pride-pet-badge.png)
Welcome to the Pet Rescue Community
Do you need help with your game? Ask the Community for help.
Hello Lany
Do you mean that the game is lost - gone completely, or are you back at Level 1?
If you are at Level 1 again, try playing it, then re-loading the game, this can help reconnect and get you back to Level 1700 (or where ever you were)
Let me know if this helps, or if you're still having trouble.
Hello Lany
Do you mean that the game is lost - gone completely, or are you back at Level 1?
If you are at Level 1 again, try playing it, then re-loading the game, this can help reconnect and get you back to Level 1700 (or where ever you were)
Let me know if this helps, or if you're still having trouble.
Hi Lynette, I tried your suggestion but unfortunately it didn't work for me, is there anything else I can try?
Hi Lany, sorry it didn't work for you. I'll let someone from King know and hopefully they can help you.
Hello Lynette, game still lost, any other suggestions I can try. Thanks
Hi Lany,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Thanks Lynette for helping out :-)
Kind regards,
- Mark, Team King Care