I hate the new format. limiting my play and will not be buying

Trudy_Avlonitis

it is so slow to play. It is frustrating like playing on a phone. bring back the old format 

Lynette

Hello Trudy, sorry the new version is slow for you, here are some tips that might help:

- Make sure your browser has been upgraded to latest version. 

If you want to check whether your browser is HTML5 compatible, you can check on this page https://html5test.com. 

If your browser achieves a score of 450 points or more, then you should be fine.

- Clear your browser's cache. 

Old temporary files on your computer can affect game functionality.

Please see this page for instruction on clearing the cache: http://www.refreshyourcache.com/

Some practical tips for optimal gameplay:

Loading the game can take a few more seconds than normal. 

You can optimize the loading time by closing down unused browser tabs as well as closing programs running in the background.