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Candy Crush and Pet Rescue load to black. How do I fix this. The games open but all in black. This has been happening for several days and just started with Pet Rescue today.
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Hi Sandra, these games have been updated to new versions.
This post below explains the changes:
https://care.king.com/en/pet-rescue-saga/game-format-change
And here are some tips that can help:
- Make sure your browser has been upgraded to latest version.
If you want to check whether your browser is HTML5 compatible, you can check on this page https://html5test.com.
If your browser achieves a score of 450 points or more, then you should be fine.
- Clear your browser's cache.
Old temporary files on your computer can affect game functionality.
Please see this page for instruction on clearing the cache: http://www.refreshyourcache.com/
Some practical tips for optimal gameplay:
Loading the game can take a few more seconds than normal.
You can optimize the loading time by closing down unused browser tabs as well as closing programs running in the background.
