my bonus hours disappear on pet saga. this has happened twice. why?

Question

I have 23 plus hours on the bonus and the next day they are gone and it hasn't been 24 hours....This has happened more than once.

Wunderbaum · Answer

Hi Mitzpah!

Looks like the game was recently updated to a new format.

There's a main thread about the update: https://care.king.com/en/pet-rescue-saga/pet-rescue-html5

Try clearing your browser cache and the game should work correctly again.

Cheers