Thinks game is open in two browsers

I just today started getting a message out of nowhere that freezes my game. Says detected that game is open in two browsers, so please close one of them. No, I am only playing the game on one browser. But I cannot close or remove the message and the ONLY OPTION is to "refresh" so I lose the game entirely. What is the solution? I asked "customer care" at King Care and was directed to the community. Apparently King Customer Care is worthless.

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