My game does not start

veveritaFluturie

My game does not start. Not only on the laptop, but also on the pc...can you explain (i use chrome)

Lynette

Hi veveritaFluturie, 

You game should load if you have the most recent version off Chrome and you have cleaned your browser history.

✅ Make sure your browser has been upgraded to latest version. 

If you want to check whether your browser is HTML5 compatible, you can check on this page https://html5test.com/ 

If your browser achieves a score of 450 points or more, then you should be fine.

✅ Clear your browser's cache. 

Old temporary files on your computer can affect game functionality.

Please see this page for instruction on clearing the cache: http://www.refreshyourcache.com/

If it still will not load after trying these, post here and let us know.