New levels Pet Rescue Saga

Gina_Tregear

Good day! I have been on level 1557 for months now, waiting patiently for new levels. I also can not play at all on my laptop, wont let me in to the game. Wondering whats up. Having withdrawals! lol thanks 

Lynette

Hi Gina, I'm assuming that you're playing on mobile where you are stuck at Level 1557?  

The solution is to go back to the app store where you downloaded the game and update it.

With the laptop, you may need to update your browser and/or clear your cache to get the new version of the game, then it will work again.

✅ Make sure your browser has been upgraded to latest version. 

If you want to check whether your browser is HTML5 compatible, you can check on this page https://html5test.com/ 

If your browser achieves a score of 450 points or more, then you should be fine.

✅ Clear your browser's cache. 

Old temporary files on your computer can affect game functionality.

Please see this page for instruction on clearing the cache: http://www.refreshyourcache.com/