daily bonus chart

Pamela_Reid

today should have been the first day for my daily bonus chart and when I signed in it only had 1 item  on it and it said 0 days left why did this happen 

Lady_Choo

Hi,

I am so sorry for the delay in answering your question.

Are you still needing help?

Pamela_Reid

no  this was never  answered  and its been a while ago now  so basically I lost out on  my daily bonus chart  except for 1 day and it just started that day so not sure what happen.

Lady_Choo

Im so sorry, there were some changes behind the scenes and KC wasn't managed as it is being now. 

I will give you a troubleshooting link here. If following the steps doesn't help. come back and let me know which device you are using, the OS and spin name.

I know they did introduce a spin that was to a control group only to test and I am wondering if it was maybe that. Is the spin still there even if you can't use it? And if so, could you upload a screenshot please  

Pamela_Reid

I am not worried about that now  but also no I don't have my spin wheel anymore either  and I am playing on hp laptop 

Lady_Choo

Hi Pamela,

It seems that the spin wheel was part of a test available to a control group. 

I am going to give you a link that explains why that happens. 

Events changes