Why is the 24 hr reward not working for 24 hrs?

Question

I play the weather alert and cleared all 10 levels and was given a 24 hr free play. I closed my browser for a couple of hours and now the 24 hr free play is gone. This has happened the last 3 or 4 times for the last few weather alerts. WHY?

Tony_Mc · Answer

Hi Dawn John,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team