Pet Saga won't load on multiple computers

Loueva_Southard

pet saga will not finish loading on computers.  It loads fine on mobile devices but not on any of the 5 computers. we all played it 3 days ago, what is wrong?

Lady_Choo

Hi Loueva, the first thing I would suggest is to have a look and follow the steps in this troubleshooting link and then we can take it from there