jogo não carrega

Denise_Euzebio

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Denise_Euzebio

jogava no gameroom mas tive que desinstalar pois não funcionava muito bem no meu computador agora não consigo abrir e jogar nem o pet saga e nem o candy crush entre outros que jogo no facebook

12monty34

Denise Euzebio, would you please try the following.

- First of all I recommend that you try playing in another browser (E.g if you are using Internet Explorer for example, then try with Google Chrome, Mozilla Firefox, Microsoft Edge or Opera).

You can download them from the following links:http://www.mozilla.com/firefox/upgrade.htmlhttps://www.google.com/chrome/browser/desktop/index.htmlhttps://www.microsoft.com/en-us/download/details.aspx?id=48126http://www.opera.com/computer

- Now please visit the following link https://www.whatismybrowser.com and make sure that your Flash player etc are all up to date. If anything is not up to date then simply click on the Update button to install the latest version.

- I'd also recommend closing all extra tabs and other programs whilst you play as these can often negatively impact the game performance.- Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache- It's also a good idea to clear the cache from the Flash Player: https://forums.adobe.com/message/4278569

Here is a useful video that will show you how to perform these steps: http://youtu.be/OESCE4Jj2tU

I know that it seems lengthy but I followed King Care's suggestions and they fixed problems I was having. Good luck. Let me know please if this helps.