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Why is my progress lost?

Claudia_Kolleman
Claudia_Kolleman Posts: 1 Newbie
in Support

I got new wifi and logged into my kig account but it did nog safe the progress I made it set me back 100 levels. From 1438 to 1332, please tell me how to fix this. 

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi Claudia,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    - Mark

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