Twice today my game has gone completely black & I've had to restart the game. Is this a known issue?

Annette_Bishop

I am in the middle of playing Pet Rescue Saga when the screen goes black. The only way around it is to restart the game & losing where I was. It has happened twice today & has just happened again. Very annoying.

Lady_Choo

Hi Annette, 

It could be a game issue, it could be a Facebook issue. 

I am going to give you the troubleshooting link, can you try this and see if it helps please

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out