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Twice today my game has gone completely black & I've had to restart the game. Is this a known issue?
Annette_Bishop
Posts: 1
Level 1
in Support
I am in the middle of playing Pet Rescue Saga when the screen goes black. The only way around it is to restart the game & losing where I was. It has happened twice today & has just happened again. Very annoying.
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Answers
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Hi Annette,
It could be a game issue, it could be a Facebook issue.
I am going to give you the troubleshooting link, can you try this and see if it helps please
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
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