where ever i am playing pet resscue , i play it on four different account, a brown sceen comes up an

Mary_Paul

when ever i am playing pet rescue , i play on four different accounts, a brown screen comes up and block the game it onl goes away if i use power ups, i play on edge in windows 10

Lady_Choo

Hi Mary, can you try this troubleshooting here please

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Also I notice you are on windows 10. can you try downloading and playing on the Facebook gameroom app? Thats just the games that you use on Facebook but without all the stupid fb clutter. Sometimes it helps

https://www.facebook.com/gameroom/download/