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I play Pet Rescue, Candy Crush Saga, and Candy Crush Soda on Facebook. All of a sudden, the volume stopped working. How can I get that back?
Hello Miss Porter and Mr./Ms. Chicken Slayer: Our PC was purchased with Windows 7. Long ago we obtained free upgrade to Windows 10. Today we experienced same symptom: YouTube videos and Facebook video posts have sound but all King games played through Facebook have no sound. Try logging-off Facebook on your current browser, i.e., MS Internet Explorer or Google Chrome. On your Win 10 PC, begin using Microsoft Edge browser, then log into Facebook. For us, this solved the sound problem--Tim B.
Thank you for all your posts. The King care team are aware of the issue and are contacting the studio to find an update on it as it was reported last week too.
To help us help you, when stating the problem could you also add your windows version and if you are using google chrome or not please. Thank you
Thank you Grace, am passing all these on
I have no sound in CCS, but do have sound in all other games.
Please correct. Thank you.
Thank you for checking... others seem to be having the issue too so I will add you to the list
thanks for posting!
Not muted, and I use google as my browser. I play through facebook. Already checked my settings on facebook, and my volume should be fine.... Works on everything else but the games I mentioned.
Hi Miss Porter thank you for posting on King care,
Assuming you have sounds on other websites, Could you just check the game settings to make sure that they haven't muted themselves? Try turning them on and off a couple of times. If that doesn't work can you let us know. Are you playing through a browser?
https://care.king.com/en/alphabetty-saga/superstar-information-post-missing-sound-on-games
See this post here
Thanks Chicken Slayer for now I have sound
I'm having the same issue with no sound. I used Windows 10, Google Chrome and play my games on Facebook.
Tried all of this nothing worked
Hi Marcarson, did you try this
In the address bar, type chrome://flags/#autoplay-policy
On the highlighted option choose no user gesture is required and restart your browser.
I am on Windows 10, Opera Browser, playing through Facebook, and my sound on King games stopped working as of this morning. It's fine on other sites.
Hi dmoranphotog can you try the flag option too please.
I didn't miss my daily gift yesterday, level 500 and something signing in everyday… But, it's at level 0 today!!! What happen???
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of May 5, the latest level available is 9897. Check your game and see if you’ve made it there yet! Enjoy the new…