Why can't I hear the sound on Candy Crush and Diamond Dash?? Will you check the games.

Question

I have no sound on Candy Crush and Diamond Dash will you please check the games.

Lady_Choo · Answer

Good evening, please see this post for sound help while using Chrome :)

https://care.king.com/en/alphabetty-saga/superstar-information-post-missing-sound-on-games

Lady_Choo · Answer

Hi Annette, they are aware, its a known issue

https://care.king.com/en/pet-rescue-saga/no-sound-during-game-play#entry_162257

Unfortunately they only have a limited amount of staff to do the day to day things before they even start on glitches, and now they have a huge one affecting all games where people can't play. So we might have to wait a little longer. It only seems to be on chrome though, so if you switch to a browser like firefox then it works :)