How do i get refunded

Question

My son has been playing pet rescue on my phone and has mad some unauthorized payments for gold bars how do i get my money back

Lady_Choo · Answer

Hi Devadrian,

Thank you for posting here, unfortunately the team would need access to your account and due to privacy it can't be done on the forum, so I am going to give you a link to contact them here

https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

Can I also suggest as well, turn off purchases ingames as well. This will help prevent it happening again.

On iphone its in settings, restrictions.

Android you can set it to require a password everytime by opening google play, the 3 lines for the menu and require authentication.

I hope this helps :)