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After playing Pet Rescue for a while it gives me a message that I have it opened in 2 places

nana3707
nana3707 Posts: 1 Newbie
in Support

After playing Pet Rescue for a while it gives me a message that I have it opened in 2 tabs.I don't

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Answers

  • Lady_Choo
    Lady_Choo Posts: 25,589 Pet Rescue Moderator

    Hi nana3707, I am sorry to hear you're having issues. I am going to give you some troubleshooting steps to try HERE to see if it helps. I have heard of others with the same issue, so I will also see if I can find out if its fixable or if its under investigation :)

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  • Lady_Choo
    Lady_Choo Posts: 25,589 Pet Rescue Moderator

    I asked my co-superstar who had exactly the same issue and she was told to make sure she had nothing else in the background or open on another tab, which she didn't :( SO try the troubleshooting and hopefully it will help. The trouble is when it doesn't affect many players the studio cannot replicate it. 

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