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Unanswered questions King show as answered???

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Leslie_Geddes
Leslie_Geddes Posts: 19 Level 2

Why does King show questions as answered when they are not?  When I ask a question and someone comments (as in - I am having same issue) King will show as answered.  If I send email message to King directly they will respond with 'your question looks like it has been answered)  Really really inadequate support.

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  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager
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    Hi Leslie,

    Normally it is the user (creator) of a thread that can mark it down as solved.

    Let me know if you're having a question that hasn't been answered and I'll try to help you out.

    - Mark

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