Money taken from my account but no gold bars received!

Virginia_Bornman

Good evening

This is the 2nd night that I purchase gold bars and NOT receive them! The money is taken from my Vodacom account but I did not receive my gold bars! What are you going to do about this please? Virginia Bornman

JustPlaying

Hi Virginia,

I am sorry that you have experienced an issue with your purchase. We can not see purchase information on this board. Please follow the instructions in this link to resolve :

https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

Sorry for the inconvenience