Welcome to the Pet Rescue Community
Do you need help with your game? Ask the Community for help.
😺 Furry & purry right now in Pet Rescue Community!
🐾 Claim your milestone level badges:
Level 1000//Level 2000//Level 3000//Level 4000//Level 5000//Level 6000//Level 7000//Level 8000//
🐾 Claim your milestone level badges:
Level 1000//Level 2000//Level 3000//Level 4000//Level 5000//Level 6000//Level 7000//Level 8000//
Trying to save/create account
Jean_McGrath
Posts: 1
Level 1
in Support
Not enabling me to save my account information. Either on Facebook, keeps telling me to retry. Also where I need to go to set up "Account" is shaded out? Can not click on it? All my information...passwords...system updates, etc...have been done. Everything is synced correctly. Nothing has wk'd. At level 815 now. This happend last time & was even at higher level, when I updated my phone. Had saved my info, was unable to retrieve it. Lost everything...Extremely frustrated! Looking to get a new phone...again. Need this issue corrected.
0
Answers
-
Hi Jean,
Just to recap to make sure I understand everything correctly.
You have all your levels on a mobile device but connecting the game to Facebook gives an error?
Sounds like something is blocking the connection. I suggest you start with the troubleshooting steps on this thread:
Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
0
