Still haven't received my special offer I payed for on Pet rescue saga

Tina_Brennan

It's been over two weeks and I still haven't received my special offer , the money has been taken out of my bank account , I think this is really bad customer care as I have reported it on more than one occasion to apple and you and still haven't had an answer . I await your speedy reply PLEASE !!!!!!!!!

MarkHawk

Hi Tina,

I'm sorry to hear you had an issue with your purchase.

Please follow the steps in this blog post related to payments and in-game items: 

https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

- Mark