When Pet Saga loads a message comes upsaying, This action requires an internet connection Please con

Sally_Bourke

When Pet Saga loads a message comes upsaying, This action requires an internet connection Please connect and try again... Theres nothing wrong with my internet connection

Xarly

Hi Sally,

Where are you playing? If it's from a browser, I suggest you make sure it's up to date. This article here might help you fix it: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Cheers,

Xarly

Monique_Monard

I have the same problem since few days, browser up to date, clear cache and cookies, different browsers, different pc, same problem, my husband and my son too.

Sally_Bourke

Thanks for your help Xarly, I restarted my computer and that seems to fix the problem,

not sure why it happened but its working fine now.  Monique mine started to play up a couple of days ago too, try restarting hopefully that works for you too.

Sally_Bourke

Ok. Problem is back. I have done what Xarly said but didn't help... I always seem to have problems with this game after they have up dated it. Has there been an up date lately?

 

Regina_Beatriz_

Também não deu certo comigo. Como fazemos para jogar?

Xarly

Hi everyone,

There seems to be an issue and we have reported it to the studio, who's looking into it. For some like Sally (thanks for coming and sharing the results by the way!) restarting and other troubleshooting options work. However, it seems like there might be something happening with the game as well, hence why we have sent your feedback to the studio.

With any updates, I'll be here to inform you.

Cheers,

Xarly