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lost game level
I have lost my game progress on pet rescue game on Facebook. I usually play on my Android phone and sometimes on the computer. I was somewhere around level 2503, my friend and I were competing and that is what level she is on. We kept passing each other up. A couple weeks ago my game placed me back at 1563. Is there anything that can be done to correct this? Thanks.
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Answers
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Hi TCA! Welcome to our Pet Rescue community 👋
I suggest you start by checking the game on Facebook. If you have several accounts there then please make sure you are logged into the right one. Most probable you'll find your levels there. Next step is to make sure your mobile device is proper connected to Facebook. This page will help you: https://community.king.com/en/pet-rescue-saga/discussion/245257/retrieving-your-game-on-an-android-device#latest
If the issue is still there then please get in contact with support: https://soporto.king.com/contact
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