The Game Studio is looking into this and counting to have a fix for this in place in a forthcoming update. I will post here when we know which exact update and when.
i have had the same problem for months - orange cat until yesterday. Now I get the solid black screen when trying to finish a level - when I am just about to win a level - and recently the beginning of the newest level where I can't finish even the first one without it crashing on every play. SICK AND TIRED OF NOT GETTING TO PLAY AND LOSING BOOSTERS. If you can't fix it at least give us more weather islands like before to get the boosters back we lose due to the errors from your game!!!!!
TapeID: 1035044722, concerne pet rescue saga, je viens de réussir le niveau 2506 écran orange erreur, j'actualise et on me demande de recommencer le niveau de plus j ai perdu ma bombe. Ce n'est pas la première fois.
ID 1013691234 I keep getting the Error message also. What is so frustrating about it is, I usually have won the game using boosts or spending coins or gold to buy boosts, then the cat comes up and I have to start all over again. It upsets me because I loose the coins or gold and the game. Hopefully fix comes out soon. I really like this game.
ID 1351764847 Hopefully cat on orange is fixed but have just tried playing and it's still sticking...do you know why that is happening...it's v.frustrating!
This should now be fixed, but to get the fix live in your game you will need to clear the cache and cookies on the browser.
Did you do this, but the issue still persists?
@gerardselva I'm sorry but we only use English on the King Community, to make sure that everyone understand and can be understood. Therefore I replied to you only in English. If you have any further questions or issues, please feel free to post it at anytime, but in English.
I have not been able to continue my pet rescue as for days I have been getting the cat on the orange screen saying " you have experienced and error" ID: 9529674372
Answers
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0 · Helpful Woah! Sweet Love HahaI have passed this on to the Game Studio now.
The Game Studio is looking into this and counting to have a fix for this in place in a forthcoming update. I will post here when we know which exact update and when.
Thanks for your patience!
🛠😺❤️
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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0 · Helpful Woah! Sweet Love Haha- Report
1 · Helpful Woah! 1Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaThis should now be fixed, but to get the fix live in your game you will need to clear the cache and cookies on the browser.
Please let me know how it goes or if you have any questions...
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👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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1 · Helpful Woah! 1Sweet Love HahaI can't play on my laptop for the last 4-5 days... Thanks to resolve this problem.
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0 · Helpful Woah! Sweet Love HahaI keep getting the Error message also. What is so frustrating about it is, I usually have won the game using boosts or spending coins or gold to buy boosts, then the cat comes up and I have to start all over again. It upsets me because I loose the coins or gold and the game. Hopefully fix comes out soon. I really like this game.
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaThis should now be fixed, but to get the fix live in your game you will need to clear the cache and cookies on the browser.
Did you do this, but the issue still persists?
Thanks for your understanding! 🐾🙏
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaID: 9529674372
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0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaThis should now be fixed, but to get the fix live in your game you will need to clear the cache and cookies on the browser.
Let us know if you did this but the issue still persists.
- Report
0 · Helpful Woah! Sweet Love HahaThis issue should be fixed now. Please check my comment above and let me know if you need any further help or have any questions.
😺🛠
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
- Report
0 · Helpful Woah! Sweet Love HahaThis should now be fixed, but to get the fix live in your game you will need to clear the cache and cookies on the browser.
If you have done this and the issue still persists, let us know
edited to add, sorry for the repetition, @Crazy Cat Lad and I posted at the same time!
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1 · Helpful Woah! Sweet Love 1Haha