Sign Up!

All lives that were sent to me disappeared.

liljo
liljo Posts: 1 Newbie
What happened to them? 

Answers

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123 Community Manager
    Hi @liljo and welcome to our Community!

    Lives can occasionally be lost with an update of the game, when the game crashes, after clearing the cache on the browser you play on or clearing the cache in the mobile app.

    Lives can also be reset after various technical issues either in the browser you play on or on Facebook, or, if you play on mobile technical issues either in the game itself or on the mobile device you are playing on.

    bear in mind also that if you have loads of Lives stored for some time and do not use them, the game can reset the mailbox to free some memory and improve the game's functionality. Therefore we recommend to not collect hundreds of Lives or saving them for a longer time.

    Lost Lives can unfortunately not be restored, but it's always free to ask your friends for more Lives as many times you wish.

    Let me know if you have any questions. 

Hey! Would you like to give us your opinion?