Support

Support

Sign Up!

Skip to end of Carousel
4 slides on display initial slide 1 of 4
End of Carousel

Sorry team this is a not a slight error

Posts: 257
I have been told this but it is widespread and the same for all, in the last 2 days I have had 4 error messages always at the time when I have succeeded in a level and before I get credited with the level so that when you go back in you have to replay the same level. It seems that the is not an error and the error message is triggered by the level being passed. Not only do you have to replay the level but you lose the tools you may have used to get through. Trying to be patient and have done all the things you have suggested, thank you

Welcome!

It looks like you're new here. Sign in or register to get started.

Best Answers

  • Posts: 14,121
    Answer โœ“
    Hi @Annie_Soutter !

    This issue is under investigation and hopefully will get fixed soon. 

    Our policy is to only compensate or replace purchased items, but I credited some Gold Bars to your game for all trouble. 

    Thanks for your patience! 
  • Posts: 14,121
    Answer โœ“
    @Annie_Soutter You are welcome! โœŒ๏ธ

Answers

  • Posts: 14,121
    Answer โœ“
    Hi @Annie_Soutter !

    This issue is under investigation and hopefully will get fixed soon. 

    Our policy is to only compensate or replace purchased items, but I credited some Gold Bars to your game for all trouble. 

    Thanks for your patience! 
  • Posts: 257
    Very generous recompense, hope all your ( and our) troubles will be over soon
  • Posts: 257
    Very generous recompense, hope all your ( and our) troubles will be over soon
  • Posts: 14,121
    Answer โœ“
    @Annie_Soutter You are welcome! โœŒ๏ธ

Welcome!

It looks like you're new here. Sign in or register to get started.