No Gold Bars from Mystery Mountain

Julie_Andrews

I'm playing mystery mountain and making it through all levels but my gold bars are not being given to me. I do receive the hammers and other tools but not the gold bars that are promised as the prize. Anyone else experiencing this?

Crazy Cat Lad

Thanks!

I added some Gold Bars to your game for all trouble. 

Don't forget to check out the competitions here in the Community as well. What level you are on, Crack the Code and Pet-tivity. 

Have a Petriffic day! 

Crazy Cat Lad

Hi @Julie_Andrews !

Could you let me know your Game ID so I can look into this? 

To find the number on Facebook, check here and on mobile here. 

Julie_Andrews

Hi! My ID: 1103928983. Thank you! This has happened to me on 2 separate weekends. Only one weekend did I actually get the bars.

Crazy Cat Lad

Thanks!

I added some Gold Bars to your game for all trouble. 

Don't forget to check out the competitions here in the Community as well. What level you are on, Crack the Code and Pet-tivity. 

Have a Petriffic day! 

Julie_Andrews

Thank you for your fast response and resolution.

deecowen

I have played several rounds of mystery mountain while waiting for new levels to open up. For several games now I have not received the gold bars or the added points when I've won and opened the mystery chest. I only get the boosters.

bajgal

played the Mystery mountain and got up to 12 gold bars and then they disappeared. my game ID ID: 1301224323

Crazy Cat Lad

Hi @deecowen and welcome to our Community!

Could you post your Game ID as well so I can check what happened? 

To find the number on Facebook, check here and on mobile here. 

Crazy Cat Lad

Hi @bajgal !

I checked your game and 9 Gold Bars were used for Extra Moves in Mystery Mountain on 7 July. You should have 3 Gold Bars left in your game. 

bajgal

I don't recall doing that but good to know.. I do have fat fingers 😀

deecowen

Hi Crazy Cat Las. You requested in my message box that I post my ID on the thread. I hope this is the thread you were referencing. And here is my ID #1204615332. Thanks!

deecowen

My apologies for the misspelling of your name in my previous msg. Crazy Cat Lad.😊

Crazy Cat Lad

Thanks @deecowen! I have added some Gold bars to your game for all trouble. 

deecowen

Thank you Crazy Cat Lad!