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Where are my gold and other materials?

Cigdem
Cigdem Posts: 1 Newbie
Until last night, in the pet resque saga game, I had no problems whenever I purchased for the game.
However, last night the transaction was incomplete because there was a problem on the internet.
I repeated the transaction and the required amount was taken from my account.
However, my purchases were not uploaded to my account. When I reported this to you, you reported that you gave me half the payment back.
But I didn't ask for a refund.
I want my account for the game to go into my account (gold, bomb, etc.).
Please correct this

Answers

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123 Community Manager
    Hi @Cigdem and welcome to our Community!

    What device do you play on? Facebook, King.com on computer or Android or iPhone mobile device? 

    When you reported this, did you email our Player Support or who did you contact? 

    Let me also know your Game ID. If you play on Facebook check here and on mobile like this

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