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Cwillis72_
Cwillis72_
Posts: 1
Level 1
in Support
I made a bundle purchase, but didn't get the bundle, how do I get a refund or the bundle I paid for?
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Answers
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Hello @Cwillis72_, Hearty Welcome to the Pet Rescue section of our friendly King Community
I am very sorry to hear that you have not received your purchased items!! I would suggest you to contact King Customer Support team to receive your purchased items back. Here is the link https://soporto.king.com/contact
While filling out the given form, don't forget to select the game you made the purchase! Make sure to fill out all the needed details, and explain the issue in given dialogue box. And enter the Topic as "Problems with Purchase" and Sub Topic with "Purchased Items not Received".
Once you submit the complaint, you will receive an automated email with a ticket number as an acknowledgement. If you have not heard from them within next 3 days, feel free to send an email to that automated email itself
** If you tap on "Type your Comment" box located below, you will be able to write back if you need any further assistance!
Hope you receive your purchased lives back! Have a nice weekend!
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