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How can I restore my points lost after removing app from Facebook

PirateGirlPrincess
PirateGirlPrincess Posts: 1 Newbie
in Support
Can you restore my points of 999999+? I created a new account on Facebook and removed Pet Rescue not realizing I may be losing game data. My user and avatar are gone as well. My Pet Rescue ID was 1640460229.
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Answers

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123 Community Manager
    Hi @PirateGirlPrincess and welcome to our Community!

    I assume you refer to the Pet Coins that has gone bananas in the game?

    This is an issue that is being looked into, but I have no further details when it will be fixed.

    You can try reinstalling it, but I'm unsure if it will help. Your levels can be restored by reconnecting the game to your Facebook or King account where you have saved the game, but Boosters will be lost in the reinstall process unless you have all game data backed up in a cloud or similar. 


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