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Purchase NOT reflected in game

CandiceACandiceA Posts: 4 New Bee
This morning I tried to purchase coins and it said my purchase was not completed and my account would not be charged.  I again tried and got the same message.  I then went to my bank account and found that I had been charged for BOTH purchases but my coins do not reflect this in my game.  I want either my money refunded for both purchases or I want my coins updated!  This is unacceptable!  I can send you proof from my bank account if needed!!!!

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