Can you help
Hi @lou1952 . Welcome to our Community 🙂
If you Play Connected through Facebook or King Account your Level is saved .
Which device are you playing on Mobile or Computer ?
Playing on iPad. Not on Facebook and did not have king account
Hi @lou1952 . Thanks for replying back
Did you try with reinstalling the app and clear the cache and data in Google Play Store as well. Go to the Google Play Store app under the Settings and tap Clear cache, Uninstall updates and finally Clear data. After this, go to the game app again under Settings and tap Uninstall. Restart the device and download the game again from Google Play Store.
Thanks for your help but I’ve decided to download it again as I’m not that tech savvy. Thanks anyway 🤔
Did you get your game PRS again ?
@lou1952 Do you need help with restoring the levels since you didn't have them saved on Facebook or a King account?
If so, please let me know what level you were on and the Game User ID. Check here how to find the number.
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