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Most pet coins missing

TinaF10
TinaF10 Posts: 23

Level 3

I logged on just now via Facebook Gameroom (PC) and most of my pet coins are missing I had around 60,000 and now only 5880. I've logged out and logged back in but still the same. Can someone please advise

Comments

  • kiara_wael
    kiara_wael Posts: 157,121
    edited June 2020

    Hi @TinaF10

    If you open other device then Boosters , Coin , can be lost and just saved Levels.

    We don't support Facebook Gameroom . Try play other browser Mozilla Firefox ,Google Chrome or Microsoft Edge instead

    or play on Windows 10 PC?

    Please report this to our Player Support Team here , for missing Coin .

    Let me know if you need any further help

  • [Deleted User]
    [Deleted User] Posts: 6,427

    Heya! Oh no that’s terrible. As the above answers stated if you open the game in another device boosters and coin are lost and only the current progress stays.

  • TinaF10
    TinaF10 Posts: 23

    Level 3

    Hi does anyone know how I delete my King account please?

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @TinaF10 !

    Could you let me know your Game ID so I can check up what happened with the coins? Check here how to find the number on Facebook and on mobile like this here.

    To delete your King account, please email Player Support and ask to be forgotten so they can delete your account, all your games and all data that we have. You can send them an email here.

    Please note that I am not able to check up the coins if your account has been deleted!

  • TinaF10
    TinaF10 Posts: 23

    Level 3

    My id is 1217026662 Thanks

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Thanks!

    A Booster package in Silver Shop were purchased in your game on 19 June and it was 54 000 Pet Coins.

Hey! Would you like to give us your opinion?