Welcome to the Pet Rescue Community
Do you need help with your game? Ask the Community for help.
This issue is still under investigation, but since so few players experience this it makes the investigation more difficult.
Meanwhile, please play on another browser. It seems like only happen in Google Chrome, so try any other of the supported browsers Mozilla Firefox, Opera or Edge.
If you're playing on a Windows PC, you can also download the game as an app from Microsoft Store here and play via the Windows app instead.
Please also note that Microsoft no longer supports their old systems Windows XP, Windows Vista or Windows 7. Therefore we recommend to play on Windows 10 to guarantee that the game works.
maybe so,but im really peed off,they should use the money people spend / have spent on this game to pay designers who CAN fix this game,and keep it running,a little bit of hope last night,blackscreen dissappeared and it went to the loading page then GUESS WHAT,back to black screen,sick of seeing its only chrome users,and windows 7,FFS it worked on both until the day it went down on both,,weak excuse,
why should I,it worked fine before,and all I use is Chrome,,FB over all wont work on IE,only 2 browsers I have,allthough IE im not sure if that is still current,damne id i wanna be going from one browser for one thing and chrome for everything else,besides,IF they cant keep a game up and running on all ,maybe they should find people who can