Technical request

GGYoho

When I have a support request, do I enter it here or in my "comments" section? I've done it before but just entered it in a couple of places because I'm not sure. I have finished all the levels again and would like to be reset to level 1. My request has been entered in my "comments section" as well. Thx.

abe_coffee

hi @GGYoho

@Crazy Cat Lad is able to access accounts

he is in Spain ... let's hope he sees this tomorrow

while you are waiting ... it will save time if you provide your Game User ID some time before Friday morning in Spain

How to find your Game User ID on Facebook check here. On mobile, check this page instead. 

Crazy Cat Lad

Hi @GGYoho !

To get your game reset to level 1, please head over here:

https://community.king.com/en/alphabetty-saga/discussion/259180/whats-past-level-920

GGYoho

Thank-you. Re: my request to reset to Level 1, my Account ID# is 3323307657.

GGYoho

Just curious - any progress on resetting my account to Level 1? Thx.😊

wykoon

Hi there @GGYoho and good day to you.

Whilst waiting for @Crazy Cat Lad to reset your progress back to level 1. Maybe you can consider creating a new profile/account so yo can start playing at level 1 again.

Hope the above helps. Let us know if you still need further help.

Thank you 😊