Latest news about Pet Rescue Saga!
Support — Get help here
Win Gold Bars and more!
Help us make the game even better!
Pet game is frozen!! How do I unfreeze. I deleted and added again but still frozen
To Join the Discussion or Help Players:
Great to hear and you are welcome! 😊
I turned off my iPad and turned it back on and the problem was resolved. Thank you
Hi dear welcome to our community
Please Post An Screenshot For More Clearance
Hi @maccieny and welcome to CC jelly community:)
First check for app update first and then, provided you have a fb account or king account please log out, restart device and wait a couple of minutes, log in and clear a level to see if your game is connected to the server.
Let us know if it helps.
Though, I'm not sure what do you mean by pet game in candy crush jelly. Do you mean Birthday Bash/Odus the owl challenge?
Please share a screenshot with us, it might be helpful. How to take a screenshot depending on your device is detailed HERE
You can then upload your image by clicking this icon:
Also may I ask what device and platform are you playing on?
Thank you.
Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
Android
iOS
Kindle
Windows mobile
Computer
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
By the way, their team is still testing this new feature that's means it's still not complete to be fixed to everyone mostly.
If you want to win gold bars on this game, you can join here and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
if it's the same as i'm thinking, you should make candy combinations near the ice so you can break the ice and free the animals ❤️🤗
did it help you? if you have more questions you can say that I answer
Hi @maccieny welcome to community 🤗😉
how so frozen? explain your problem better so i can help you
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of February 17, the latest level available is 9657. Check your game and see if you’ve made it there yet! Enjoy the…
