Error Message

abee817

For 4 days I've been getting the error message that I'm not connected to the Internet. I can collect my daily gift, etc. and make to the map. Once I click on "Play" I get the error message. I have cleared cache, cookies and rebooted. Please fix this. I've been played since 2014 and have never had this happen.

wykoon

Hello there @abee817 and good day to you.

Based on your comment, it seems like you are playing your game in PC via FB. If this is true, the error message may be caused by the unstable flash player, which will be removed by end of December 2020.

As such, I suggest that you install the app in your PC if your windows version is Win10 and the game can be downloaded here or simply download the game in your mobile phone.

Please note that once you log in to your new game in another device, all boosters will be reset as it is stored in the local device and not game server. So you may have to build back those boosters.

Do let me know if I've answered your question or if you need help with other issue in the game.

Thank you 😊

wykoon

Hello there @abee817 and good day to you.

Based on your comment, it seems like you are playing your game in PC via FB. If this is true, the error message may be caused by the unstable flash player, which will be removed by end of December 2020.

As such, I suggest that you install the app in your PC if your windows version is Win10 and the game can be downloaded here or simply download the game in your mobile phone.

Please note that once you log in to your new game in another device, all boosters will be reset as it is stored in the local device and not game server. So you may have to build back those boosters.

Do let me know if I've answered your question or if you need help with other issue in the game.

Thank you 😊