Gold Bars/pet coins transfer

Can you guys transfer the gold bars & pet coins from Pet Rescue Puzzle Saga to this game in my account? Pet Rescue Puzzle Saga’s closing on 15th of Dec, I don’t really want to use them in there

Comments

  • GreymaneGreymane Posts: 2,083 Legend

    Hi @Crazy Cat Lad can this be done?

    👻Inhala, Exhala👻. You doing great, dont stress, keep hydrated!

  • wykoonwykoon Posts: 3,480 Game Expert
    edited November 21

    Hi there @Jared_Buttry and good day to you.

    Regret to inform you that gold bars cannot be transferred between games. Below is the FAQ extracted from this special announcement for your reading pleasure.

    FAQs

    1. I play Pet Rescue Puzzle Saga what does it mean for me?

    You will no longer be able to access the game and it won’t be playable.

    2. Why do you end the game's service?

    We understand that the decision to discontinue service for Pet Rescue Puzzle Saga will have come as a huge disappointment to you. Thank you for all your support over the years - we look forward to creating new and exciting games that you’ll be sure to enjoy.

    3. When does the service end?

    On the 15th of December of 2020.

    4. After the 15th of December of 2020, will I be able to open the game and check on my progress?

    No.

    5. Are there similar King games I can play?

    Yes! King has lots of games you'll be sure to enjoy. You can check them all out here. We recommend Pet Rescue Saga if you want to keep enjoying the Pet Rescue Kingdom.

    6. What will happen to my in-game items?

    Gold Bars, Pet Coins, Boosters and other in-game items will be usable until the end of service. As the games will officially shut down on the 15th of December this means that you'll no longer be able to play the game and would subsequently lose any stored items at that point. We recommend that you use them prior to this date.

    If you have any purchased items in the game that you haven't been able to use before the 15th of December, please contact our Player Support here. Please note that free Boosters or Pet Coins cannot be replaced or compensated as mentioned in the game's Term & Conditions.

    Please let me know if I've answered your questions and let us know if you need help with other issue in the game.

    Thank you 😉

    New here🤔? Let's get started!

    For our German, French and Spanish players, please join our international corner 🌏️

    Do you have issues in the game ⚙️? Visit our HELP CENTER, contact King's Support team OR post your questions in any of the Support section.

    Just Play. Have fun. Enjoy the Game


  • GreymaneGreymane Posts: 2,083 Legend

    Whoops @Jared_Buttry i guess you will have to start using those goldbars and items before the game ends as wykoon stated

    👻Inhala, Exhala👻. You doing great, dont stress, keep hydrated!

  • Jared_ButtryJared_Buttry Posts: 171 Level 3

    I’m on a final level on there. I don’t plan to play that game anymore after you guys decided to stop supporting that game. I wanted new levels on there but they stopped updating that game. I’m really pissed off.

  • Crazy Cat LadCrazy Cat Lad Posts: 8,422 Community Manager

    Hi @Jared_Buttry !

    Pet Coins as all free items cannot be transferred into another game.

    If your Gold Bars have been purchased, then contact Player Support about this. Find all info on the thread HERE and FAQ 6.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.